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  • 5 year guarantee

  • 0% APR interest

  • Made in the UK

  • Free Delivery on All Orders

FAQ

What makes Sleeps products different?

At Sleeps, we take pride in offering premium sleep essentials crafted with meticulous attention to detail. Our products stand out for their quality materials, innovative designs, and commitment to providing the utmost comfort and style.

How can I choose the right mattress for me?

Selecting the perfect mattress is a personal decision. Our website provides detailed product descriptions, and we also offer a helpful mattress buying guide to assist you in finding the right fit based on your preferences, sleep style, and more.

Do you offer a trial period for mattresses?

Yes, we offer a risk-free trial period for our mattresses. We understand that it takes time to adjust, so you can sleep on it for a specified period. If you're not satisfied, we'll work with you to find a solution.

What are the delivery options and charges?

We offer various delivery options, including standard and expedited shipping. Delivery charges vary based on your location and the products ordered. You can find detailed information during the checkout process.

Can I customize the headboard for my bed?

Absolutely! We understand that personalization is key. Some of our headboards offer customization options such as fabric choices, sizes, and finishes. Check the product details for available customization features.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can initiate a return within a specified period. Please refer to our return policy for more details on the process.

Are Sleeps products environmentally friendly?

Yes, sustainability is a priority for us. Our products adhere to eco-friendly practices, and we're actively working towards our "2040 Sustainability Strategy" to reduce our environmental impact across all aspects of our business.

How do I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking details. You can use this information to track your order in real-time. If you encounter any issues, our customer support team is here to assist you.

Do you offer financing options?

Yes, we offer financing options to make your sleep upgrade more accessible. Explore our financing page for details on available plans and how to apply.

How can I contact customer support?

Our customer support team is ready to assist you. Visit our Contact Us page for information on reaching out through email, phone, or live chat. We're here to ensure you have a smooth and enjoyable shopping experience.